Effective date: 19 August 2026. Last updated: 19 August 2026.
These Terms and Conditions (“Terms”) govern your access to and use of Conneq (“Conneq”, “we”, “us” or “our”), a members-only platform that enables members to discover, advertise and communicate in relation to horses, equestrian-related goods, vehicles, services and other opportunities.
Please read these Terms carefully before applying for membership or using Conneq. They set out the terms on which you may access and use our platform and the responsibilities that apply to you as a member.
By submitting a “Request to Join” application, you will be asked to confirm that you have read, understood and agree to these Terms. If you do not agree to these Terms, you must not submit an application or use Conneq.
Submitting an application does not guarantee membership. Membership is subject to our approval and may be granted or refused at our discretion. If your application is approved, your continued access to and use of Conneq will remain subject to these Terms and any other policies or guidelines that apply to the platform.
We may amend these Terms from time to time. Every time you wish to make use of the platform, please check these Terms to ensure you understand the terms which will apply at that time.
Conneq provides a platform through which members can create advertisements, communicate with other members and explore opportunities posted by members.
Conneq is not the seller, buyer, owner, supplier, employer, agent or contracting party in relation to any goods, horses, services, or other transactions advertised or arranged between members.
Any agreement or transaction between members is made directly between the members concerned.
Conneq provides a platform for members to advertise and communicate. We do not guarantee information supplied by members.
This means Conneq accepts NO responsibility for the content, accuracy, legality or reliability of any advertisement, listing, message or other content posted by a member, whether or not it has been reviewed or approved by us. We are not responsible for the existence, condition, quality, safety or availability of anything advertised, or for a member's ability to complete any transaction.
Members should make their own enquiries and obtain appropriate professional advice before entering into arrangements with other members.
Nothing on Conneq constitutes veterinary, legal, financial, insurance, professional or other specialist advice unless expressly identified as such.
Conneq is a members-only platform, currently in its founding stage, with access granted through referrals and a selective application process. Submitting an application does not guarantee membership or access to the platform.
To apply for membership, you must provide accurate referral information where applicable. All applications are reviewed by the Conneq team, and membership is granted only upon approval. We reserve the right to decline any application, including those made through an existing member referral, without providing a reason.
During the founding stage, we will also accept applications from individuals who have not been referred by an existing member. These applications will be carefully reviewed by the Conneq team as part of our selective membership process.
We may accept, reject, suspend or terminate membership where we consider it reasonably necessary, including where:
Unless prohibited by law, we are not required to give advance notice before suspending or terminating an account where immediate action is reasonably necessary.
You must not allow another person to use your membership or account.
You are responsible for keeping your account information secure and for activity carried out through your account.
You must provide accurate information when applying for or using Conneq.
Conneq is only for people aged 18 or over. By applying for membership or using Conneq, you confirm that you are at least 18 years old.
We rely on this confirmation and do not independently verify your age. If we become aware that a member is under 18, we will suspend or terminate that membership immediately and may remove any associated content.
You must not create an account using another person's identity or provide information that you know to be false or misleading.
When referring a member, you confirm that the information you provide is accurate and that you have the appropriate permission to provide another person's personal information to us. Failure to provide accurate referral information could result in your account being removed.
At the time of launch, members may create and publish listings on Conneq free of charge. We currently do not charge a fee for submitting or maintaining a listing.
We reserve the right to introduce fees or charges for listings. If we do so, we will provide members with reasonable notice of any applicable charges before they take effect.
Any fees that apply will be clearly communicated before you are asked to make a payment. Where required by law, you will be given the opportunity to review and agree to the applicable terms before completing a purchase or subscription.
Our Terms and Conditions may be updated from time to time to reflect any changes to our pricing, payment arrangements or services. The latest version of these Terms will be available on Conneq.
Unless otherwise stated, you will not be charged for a service simply because we subsequently introduce a fee for that service. Any new or increased charges will apply in accordance with the terms and notice provided at the time.
Members may post advertisements, listings and other content relating to horses, equestrian goods, equipment, livery, services and other permitted activities.
A listing does not become visible to other members until we have reviewed and approved it. We may decline to publish a listing, restrict or remove a listing at any time, without giving a reason. Our review is an administrative check only — it is not a verification of the listing's accuracy and does not amount to an endorsement.
We accept NO responsibility for the content, accuracy or completeness of any listing submitted by a member, and we do not guarantee the existence, condition, availability or legality of anything advertised on Conneq.
By submitting, uploading or publishing any content on Conneq, including advertisements, photographs, descriptions, messages, reviews or other material (“Member Content”), you confirm that:
If you advertise a horse, animal, item, vehicle, service or other opportunity on Conneq, you confirm that:
You must not use photographs, videos, descriptions or other material belonging to another member or a third party unless you have permission or another lawful basis to use them.
You are responsible for keeping your listings accurate and up to date. If an item has been sold, withdrawn, reserved, is no longer available, or the relevant information has materially changed, you should update or remove the listing promptly.
Any sale, purchase, loan, lease, share, livery arrangement, service agreement or other transaction between members is solely between those members. Conneq is not a party to the transaction.
Members are responsible for carrying out their own due diligence before entering into an arrangement with another member.
Any dispute arising from a transaction between members should be addressed between the members concerned.
Where you have a claim or dispute with another member arising from a transaction or communication on Conneq, you agree to pursue that claim directly against the other member.
Conneq provides in-platform messaging to allow members to communicate with one another.
Messages must be used responsibly and only for legitimate purposes connected with Conneq. You must not use messaging to:
We take the protection of members' personal information seriously. We process personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018, as applicable.
Our separate Privacy Notice (set out below) explains how we collect, use, store and protect personal data.
Where you provide personal information belonging to another person, such as a referee's name and email address, you must ensure that you are entitled to provide that information to Conneq.
You must not use personal information obtained through Conneq to create unauthorised databases, send unsolicited marketing, harass members, scrape information or otherwise misuse another person's information.
Your rights in relation to personal data are explained in our Privacy Notice. If you have concerns about our handling of your personal data, you may contact us. You also have the right to complain to the Information Commissioner's Office where applicable.
You retain ownership of the content you submit to Conneq, including photographs, videos, descriptions, advertisements, messages and other material (“Your Content”).
By submitting Your Content, you grant Conneq a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, format, adapt and otherwise use Your Content where reasonably necessary to operate, maintain, improve, secure and promote Conneq. This licence does not transfer ownership of Your Content to Conneq.
You confirm that:
You must not upload photographs, text or other material belonging to another person unless you have permission or another lawful basis to use it. Where Your Content includes a photograph taken by someone else — for example a professional photographer — you confirm that you have their permission to use it on Conneq. We may remove content that becomes the subject of a genuine rights dispute.
We may remove or restrict access to Your Content where we reasonably believe it breaches these Terms, infringes another person's rights, is unlawful, misleading or creates a risk to Conneq or its members. If you believe content infringes your intellectual property rights, please report it as set out in Section 15 (Reporting Concerns).
You must not use Conneq to:
We may take any reasonable action we consider necessary to protect Conneq and its members from prohibited activity.
Conneq is intended to be a trusted community. Members must communicate honestly and respectfully. You must not use Conneq to:
We may investigate reported breaches and take appropriate action, including removing content, suspending accounts or terminating membership.
If you believe that a listing, message, member or other content breaches these Terms, infringes your rights or creates a safety, legal or other serious concern, you should report it to us at contact@conneqce.co.uk.
Where appropriate, please provide enough information for us to identify the relevant account, listing or content and understand the concern.
We may investigate reports at our discretion and may take action where appropriate. We do not guarantee that every report will result in action or that we will disclose the outcome of an investigation.
We reserve the right to remove or restrict content and accounts where reasonably necessary to operate and protect Conneq.
We may suspend or terminate membership if we reasonably believe that:
Where appropriate, we may give the member an opportunity to resolve the issue before taking action. Nothing in this section prevents us from taking immediate action where reasonably necessary.
Conneq site may be changed, interrupted, suspended or withdrawn from time to time. We do not guarantee that:
We may modify, suspend or discontinue any part of Conneq where reasonably necessary.
We will not be liable for any failure or delay in providing Conneq caused by events beyond our reasonable control, including hosting or internet outages, power failures, industrial action or other similar events.
Conneq may contain links to or integrations with third-party websites, services or applications. Those third parties operate independently from Conneq and may have their own terms and privacy policies. We are not responsible for the availability, accuracy, security, content or practices of third-party services unless applicable law provides otherwise.
We will under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms for:
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising from or in connection with:
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may affect your equipment, programs or data as a result of your use of Conneq, your downloading of any content from it, or your use of any website linked to it.
We assume no responsibility for the content of any third-party website linked from Conneq. Such links are not an endorsement, and we will not be liable for any loss or damage arising from your use of them.
You remain solely responsible for compliance with your own legal duties and obligations, including in respect of any horse, goods or services you sell, buy or supply through Conneq.
If you have questions about these Terms, please contact:
Email: contact@conneqce.co.uk
Effective date: 19.08.2026
Last updated: 14.10.2026
This Privacy Notice explains how Conneq collects, uses, stores and protects personal information when you use the Conneq website, platform and services.
It should be read alongside the Conneq Terms & Conditions.
We are committed to handling personal information responsibly, transparently and in accordance with applicable data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, together with applicable electronic communications and cookie rules.
For the purposes of applicable data protection law, Conneq is the controller of the personal information processed through the Conneq platform.
Email: contact@conneqce.co.uk
Website: www.conneqce.co.uk
If you have any questions about this Privacy Notice or how we handle your personal information, you can contact us using the details above.
The information we collect depends on how you interact with Conneq. This may include:
Information you provide directly
Information collected automatically
When you use Conneq, we may automatically collect certain technical and usage information, including:
We use this information primarily to operate, secure and improve Conneq.
Information received from other people
Because Conneq operates through a referral-based membership model, we may receive personal information about you from another person, for example where an existing member provides your name or contact details as part of a referral.
Where we receive personal information from someone other than you, we will handle that information in accordance with applicable data protection law and this Privacy Notice.
Conneq is a members-only platform.
During the founding stage, membership may be available through:
We may use information provided in connection with an application or referral to:
We may decline an application, including a referred application, in accordance with our Terms & Conditions and applicable law.
We may use personal information for the following purposes:
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on one or more of the following lawful bases:
Performance of a contract
We may process information where it is necessary to provide Conneq to you, administer your account or perform our obligations under our Terms & Conditions.
Legitimate interests
We may process information where it is necessary for our legitimate interests, or those of a third party, provided those interests are not overridden by your rights and interests.
Our legitimate interests may include:
Where we rely on legitimate interests, we will consider whether the processing is necessary and proportionate and whether your interests or fundamental rights override our interests.
Consent
Where required, we may rely on your consent to process personal information for a specific purpose.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Legal obligation
We may process personal information where necessary to comply with a legal or regulatory obligation.
The appropriate lawful basis depends on the particular processing activity. We do not rely on a single lawful basis for all processing.
If you create an advertisement, listing or profile on Conneq, information you choose to publish may be visible to other Conneq members.
This may include information such as:
You should therefore only include information that you are comfortable sharing with other members.
You are responsible for ensuring that information you provide or publish through Conneq is accurate and that you have the necessary rights and permissions to provide any photographs, information or other content you upload.
Where membership involves a referral, you may be asked to provide information about the person who referred you, or information about the person you are referring.
This information may include a name, email address or other information necessary to identify and administer the referral.
If you provide personal information relating to another person, you should only provide information that you are entitled to provide.
We may use referral information to administer, verify and maintain the integrity of the referral system.
Where we obtain personal information about someone from another source, applicable data protection law may require us to provide that individual with information about the processing and the source of the information.
We do not sell personal information.
We may share personal information with trusted third parties where necessary to operate Conneq, provide our services, comply with the law or protect our rights.
These may include:
We require service providers processing personal information on our behalf to handle that information appropriately and in accordance with applicable data protection requirements.
We remain responsible for determining the purposes for which your personal information is processed unless a third party acts as an independent controller.
Some of our service providers may be located outside the United Kingdom, meaning that personal information may be transferred to or processed in another country.
For example, our database, authentication and hosting provider (Supabase) and our email delivery provider (Resend) may process personal information on servers located outside the UK, including within the European Economic Area (EEA).
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place, as required by applicable data protection law.
These safeguards may include an adequacy decision, the UK International Data Transfer Agreement, the UK Addendum to EU Standard Contractual Clauses, or another legally recognised transfer mechanism, where applicable.
Further information about relevant international transfers can be requested from us using the contact details in this Privacy Notice.
Conneq may use cookies and similar technologies to operate the website and platform, maintain security, remember preferences, understand how the platform is used and, where applicable, support other functionality.
Cookies are small files or pieces of information stored on or accessed from your device.
The types of cookies or similar technologies we may use include:
Strictly necessary technologies
These may be required for Conneq to function, including for authentication, account security, session management and other essential platform functions.
Where a technology is strictly necessary to provide a service requested by you, consent may not be required under applicable cookie rules.
Functional technologies
These may allow Conneq to remember preferences or choices and improve your experience.
Analytics technologies
Where used, analytics technologies may help us understand how visitors and members use Conneq, such as which pages are visited and how users interact with the platform.
Marketing or third-party technologies
Where applicable, third-party content or services embedded within Conneq may use their own cookies or similar technologies.
We will obtain consent before using non-essential cookies or similar technologies where consent is required by applicable law.
We will provide information about the cookies and similar technologies we use and, where required, give you an appropriate way to accept or reject non-essential technologies.
You can also manage cookies through your browser settings.
We will update this section if the technologies used by Conneq change.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Retention periods will depend on the type of information and the reason we hold it.
When information is no longer required, we will securely delete it or, where appropriate, anonymise it so that it can no longer be associated with an identifiable individual.
You may request deletion of your Conneq account by contacting us at contact@conneqce.co.uk
Subject to applicable legal obligations, legitimate business requirements and any information that we are permitted or required to retain, we will delete or anonymise personal information associated with your account.
Deleting your account may mean that certain information can no longer be accessed through Conneq.
Some information may need to be retained for a limited period where necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, enforce our Terms & Conditions or protect our legal rights.
We take reasonable technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
These measures may include appropriate access controls, authentication, encryption where appropriate, secure infrastructure and procedures designed to limit access to personal information.
Where appropriate, we may use additional security measures such as multi-factor authentication.
However, no internet-based service can guarantee absolute security.
If we become aware of a personal data breach, we will assess and respond to it in accordance with our legal obligations.
Depending on the circumstances and subject to applicable legal conditions and exemptions, you may have the right to:
You may also have rights in relation to certain forms of automated decision-making or profiling where applicable.
These rights are not absolute and may not apply in every circumstance.
To exercise a right, please contact us using the details in Section 17.
You can contact us at contact@conneqce.co.uk if you would like to:
We may need to verify your identity before responding to certain requests.
We will respond to valid requests within the period required by applicable data protection law. Where permitted by law, this may be extended where a request is complex or where you have made multiple requests.
If you have concerns about how we collect or use your personal information, please contact us first at:
contact@conneqce.co.uk
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
The ICO's current contact details and complaint process are available on its website.
If you have any questions about this Privacy Notice or our handling of personal information, please contact:
Email: contact@conneqce.co.uk
We may update this Privacy Notice from time to time to reflect changes to Conneq, the way we process personal information, our technology, or applicable legal requirements.
Where appropriate, we will notify members of material changes.
The latest version will be made available through Conneq and will show the date on which it was last updated.
Last updated: 14 October 2026.